Free shipping for all orders over ₹999
Thank you for shopping with Magiaura. We are committed to delivering your jewelry safely and on time.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation
- Orders are not processed or shipped on Sundays or public holidays
- You will receive an email confirmation once your order is placed
2. Shipping Time
- Estimated delivery time: 3–7 business days depending on your location
- Delivery timelines may vary due to external factors such as courier delays or weather conditions
3. Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout
- We may offer free shipping on selected orders or promotions
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS
- You can track your order through the courier partner’s website
5. Delivery Issues
- Please ensure that your shipping address and contact details are accurate
- If delivery fails due to incorrect details, we are not responsible for delays or losses
- In case of failed delivery attempts, the courier may contact you directly
6. Damaged or Lost Shipments
- If your order arrives damaged, please contact us within 24–48 hours with photos or videos
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue
7. International Shipping
- Currently, we [do/do not] offer international shipping
(Update this based on your business) - International orders (if applicable) may be subject to customs duties and taxes, which are the responsibility of the customer
8. Delays
While we strive to deliver on time, delays may occur due to:
- High order volumes
- Courier issues
- Natural events or unforeseen circumstances
We appreciate your patience in such situations.
9. Contact Us
For any shipping-related queries, feel free to contact us:
- Email: contact@magiaura.in
- Phone: +91 9932013923